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Beginner's guide to New Zealand health system

Updated: Feb 20, 2023



For new arrivals, the health system in Aotearoa New Zealand may seem a little strange to follow, and certainly there’s a lot more to cover than can be dealt with in one story - but here’s a Beginner’s Guide to the Health System.


The public health system in Aotearoa New Zealand is basically subsidised by the Government, to be eligible for subsidised healthcare you must be:

  • a New Zealand citizen or permanent resident or resident (exceptions apply if you are an Australian citizen or permanent resident – check the Ministry of Health website)

  • a work visa holder who is allowed to work here for 2 years or more

  • the holder of a work visa that allows you to work here 2 years or more when combined with time you have spent in New Zealand just before getting your current work visa. For example, you qualify if you had a visa that allowed you to be in New Zealand for one year, and you now have a work visa that allows you to stay another year.

  • under 17 and your parent or guardian is eligible

  • an interim visa holder who was eligible immediately before you got the interim visa

  • a refugee or protected person.

If people are not in the categories in this list, they may still be eligible for the full range of services or for limited services – check details on the Ministry of Health website.


General Practitioner


If you’re sick and it’s not an emergency, you should visit a family doctor (or ‘general practitioner’ – GP) or nurse at your usual general practice.


It’s free to enrol with a general practice – but they may charge a consultation fee each time you go to see them after that. This can be around $30 - $50, but it depends on your situation and what support services you’re eligible for.

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